What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Have not been very happy with the service that my father has received in the past. I honestly felt that because he was so desperate to hear that he was taken advantage of. This time was NOT the case. I feel very satisfied with the new devices my father got...

Robin Wilson, on Google

Charming office with the kindest staff. So glad I got my hearing checked. It's painless and the doctor is so pleasant through the whole testing cycle.

Lucy George, on Google

The Dr was thorough, informed and informing. My wife and I are very pleased with our experience.

Chris Hall, on Google

From the minute we entered the door until we stepped out the door, the staff was friendly, compassionate, concise, and very reassuring! I am SO glad that our insurance led us to this place! Highly recommended!

renee hall, on Google

This outfit first set me up with rechargeable hearing aids about 2 years ago. They have been a superpower, as far as I am concerned, I wear them every day and love them. Left one started acting up a few weeks back, I went in today, they replaced some of...

Clay Jlake, on Google

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